Privacy Policy

Home – Privacy Policy

Effective Date: August 18, 2026
Last Updated: August 18, 2026

ModernCraft Design+Build respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how ModernCraft Design+Build collects, uses, discloses, retains, and protects information when you visit our website, contact us, request information, or otherwise interact with us.

References to “ModernCraft,” “we,” “us,” or “our” mean ModernCraft Design+Build and its authorized representatives.

This Privacy Policy applies to information collected through our website and related online interactions. It does not replace or modify the terms of any separate construction, remodeling, design-build, employment, subcontractor, vendor, or other written agreement.

1. Information We Collect

Depending on how you interact with ModernCraft, we may collect the following categories of information.

Information You Provide

You may provide information when you:

  • Complete a website contact or project-inquiry form
  • Request an estimate or consultation
  • Subscribe to updates or marketing communications
  • Communicate with us by email, telephone, text message, or social media
  • Apply for employment
  • Submit information as a client, prospective client, vendor, subcontractor, or business partner

This information may include:

  • Name
  • Email address
  • Telephone number
  • Mailing address or project address
  • Company or organization name
  • Information about a proposed construction or remodeling project
  • Property type, project scope, budget, schedule, and service interests
  • Communications, comments, photographs, plans, documents, or other materials you submit
  • Employment history and other information included in an application
  • Any other information you voluntarily provide

Please do not submit sensitive personal information through a general website form unless ModernCraft specifically requests it through an appropriate method.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring and exit pages
  • Pages viewed
  • Date and time of access
  • General geographic area inferred from an IP address
  • Website interaction and navigation information
  • Cookie, pixel, or similar technology identifiers

This information may be collected through cookies, analytics tools, server logs, pixels, and similar technologies.

Information From Other Sources

We may receive information from sources such as:

  • Referrals
  • Social media platforms
  • Advertising and analytics providers
  • Publicly available records
  • Business partners
  • Vendors and subcontractors
  • Lead-generation or customer relationship platforms
  • Other individuals involved in a project or business relationship

Information received from another source may be combined with information collected directly from you.

2. How We Use Information

ModernCraft may use personal information to:

  • Respond to questions and website inquiries
  • Evaluate potential remodeling, construction, or design-build projects
  • Schedule consultations or site visits
  • Prepare estimates, proposals, or project communications
  • Provide and improve our services
  • Manage client, vendor, subcontractor, and business relationships
  • Operate, maintain, analyze, and improve the website
  • Understand how visitors use the website
  • Personalize website content and communications
  • Send service-related communications
  • Send marketing communications where permitted by law
  • Measure the effectiveness of advertising or outreach
  • Evaluate employment applications
  • Protect the website, our business, and our users
  • Detect or prevent fraud, misuse, security incidents, or unlawful activity
  • Maintain appropriate business and legal records
  • Comply with applicable laws, regulations, legal proceedings, or governmental requests
  • Enforce our agreements, policies, and legal rights
  • Complete a merger, acquisition, financing, sale, restructuring, or other business transaction

We may also use information for another purpose disclosed when it is collected or with your permission.

3. Cookies and Similar Technologies

ModernCraft and its service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support advertising or marketing activities.

These technologies may include:

  • Essential cookies, which support core website functionality and security
  • Preference cookies, which remember certain settings or choices
  • Analytics cookies, which help us understand website traffic and performance
  • Advertising cookies or pixels, which may help measure campaigns or deliver relevant advertising

You may be able to manage cookies through a cookie preference tool on the website or through your browser settings. Blocking certain cookies may affect website functionality.

Where legally required, ModernCraft will request consent before placing nonessential cookies or using information for certain advertising purposes.

Implementation note: If the website uses Google Analytics, Meta Pixel, Microsoft Advertising, call-tracking software, embedded videos, mapping tools, or similar technologies, those providers should be identified in the final policy or cookie notice.

4. How We Disclose Information

ModernCraft may disclose personal information to the following categories of recipients:

Service Providers

We may provide information to companies that perform services on our behalf, including:

  • Website hosting and maintenance providers
  • Customer relationship management providers
  • Email, communications, and scheduling platforms
  • Analytics and advertising providers
  • Cloud storage and information technology providers
  • Professional advisers, including attorneys, accountants, and insurers
  • Payment or transaction processors, if applicable

These providers may use information only as permitted by their agreements with ModernCraft and applicable law.

Project-Related Parties

When appropriate for an inquiry or active project, information may be shared with:

  • Architects
  • Engineers
  • Designers
  • Consultants
  • Vendors
  • Suppliers
  • Subcontractors
  • Inspectors
  • Permitting or governmental authorities
  • Property owners, managers, or other authorized project participants

Legal, Safety, and Compliance Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or a valid legal request
  • Protect the rights, property, or safety of ModernCraft or others
  • Investigate fraud, security issues, or unlawful activity
  • Enforce an agreement or policy
  • Establish, exercise, or defend a legal claim

Business Transactions

Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, asset sale, or other business transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide consent.

5. Sale of Personal Information and Targeted Advertising

ModernCraft does not sell personal information for monetary payment.

Certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include some uses of advertising cookies or disclosures to digital advertising providers. If ModernCraft uses personal information for activities covered by those definitions, eligible users may request to opt out as described below.

Implementation note: This statement must be confirmed against the website’s actual advertising and analytics configuration before publication.

6. Your Privacy Rights

Depending on where you reside and whether an applicable law covers ModernCraft’s data practices, you may have the right to:

  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain personal information
  • Opt out of the sale of personal information
  • Opt out of targeted advertising
  • Opt out of certain profiling that produces legal or similarly significant effects
  • Withdraw consent where processing is based on consent
  • Appeal a decision concerning a privacy request
  • Be free from unlawful discrimination for exercising a privacy right

The Kentucky Consumer Data Protection Act took effect on January 1, 2026. It provides covered Kentucky consumers with rights involving access, correction, deletion, portability, and opting out of targeted advertising, personal-data sales, and certain profiling. It applies to businesses meeting specified data-processing or revenue thresholds, so ModernCraft’s obligations will depend on its actual operations.

How to Submit a Request

To submit a privacy request, contact us at:

Email: info@moderncraftbd.com
Mail: ModernCraft Design+Build, 9850 Von Allmen Court, Suite 201 Louisville, Kentucky 40241
Telephone: 502.265.6212

Please include:

  • Your name
  • Your preferred contact information
  • The state in which you reside
  • A description of your request
  • Any information reasonably necessary to locate the relevant records

We may need to verify your identity before completing a request. We will use information provided for verification only to evaluate and respond to the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request proof that the agent is authorized to act for you.

If we deny a request, you may appeal by contacting info@moderncraftbd.com and writing “Privacy Request Appeal” in the subject line.

Some information may be exempt from a request under applicable law. For example, we may retain information when reasonably necessary to complete a transaction, comply with a legal obligation, establish or defend a claim, maintain security, or exercise another lawful exception.

7. Sensitive Personal Information

ModernCraft does not intend to collect sensitive personal information through general website forms unless it is reasonably necessary for a specific business purpose.

Sensitive information may include precise geolocation, government identification numbers, account credentials, biometric identifiers, health information, or information concerning racial or ethnic origin, religious beliefs, sexual orientation, citizenship, or immigration status.

Please do not submit sensitive information through the website unless ModernCraft has specifically requested it and provided an appropriate submission method.

If ModernCraft processes sensitive personal information in a manner requiring consent, we will request consent as required by applicable law. Kentucky law identifies specified categories of sensitive data and requires consent before covered controllers process that data.

8. Data Retention

ModernCraft retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Responding to inquiries
  • Evaluating or performing a project
  • Maintaining business and project records
  • Managing client, vendor, or subcontractor relationships
  • Meeting contractual, insurance, accounting, tax, warranty, and legal obligations
  • Resolving disputes
  • Protecting legal rights
  • Maintaining appropriate security and fraud-prevention records

Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and legitimate business needs. When information is no longer reasonably needed, we may delete, attempt to identify, or securely dispose of it.

9. Data Security

ModernCraft uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

No website, internet transmission, electronic storage system, or security measure is completely secure. Therefore, we cannot guarantee the absolute security of information.

The Federal Trade Commission advises businesses to collect only the information they need, protect retained information, and dispose of it securely.

10. Children’s Privacy

The ModernCraft website is intended for a general business audience and is not directed to children younger than 13. We do not knowingly collect personal information online from children younger than 13.

If we learn that a child younger than 13 has provided personal information through the website, we will take reasonable steps to delete it. A parent or guardian who believes a child has submitted information may contact us using the information below.

The Children’s Online Privacy Protection Act provides additional protections involving personal information collected online from children.

11. Email and Text Communications

You may opt out of promotional emails by selecting the unsubscribe link included in the message or by contacting us.

You may continue to receive nonpromotional communications relating to an inquiry, consultation, project, transaction, or existing business relationship.

If ModernCraft offers promotional text messages, additional disclosures and consent language should be presented when a user enrolls. Consent to receive marketing messages should not be made a condition of purchasing services unless permitted by law.

12. Third-Party Websites and Platforms

Our website may contain links to third-party websites, social media platforms, mapping services, embedded content, or other external resources.

ModernCraft does not control the privacy, security, or data practices of third parties. This Privacy Policy does not apply to information collected independently by those parties. Review their privacy policies before providing information or using their services.

13. Do Not Track and Browser-Based Preference Signals

Some web browsers offer “Do Not Track” settings. Because there is not a universally accepted standard for responding to these signals, the website may not respond to all Do Not Track settings.

Where required by applicable law and supported by our systems, ModernCraft will process legally recognized browser-based opt-out preference signals.

Implementation note: Confirm whether the website’s consent-management platform recognizes Global Privacy Control before retaining this paragraph.

14. Visitors From Outside the United States

ModernCraft is based in the United States, and the website is primarily intended for individuals located in the United States.

If you access the website from another country, your information may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your location.

ModernCraft does not represent that the website is intended to solicit projects or provide services in every jurisdiction.

15. Changes to This Privacy Policy

ModernCraft may update this Privacy Policy to reflect changes in its practices, technologies, services, or legal obligations.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed. If required by law, we will provide additional notice or request consent before a material change takes effect.

16. Contact ModernCraft

For questions about this Privacy Policy or ModernCraft’s privacy practices, contact:

ModernCraft Design+Build
Attn: Privacy Inquiries
9850 Von Allmen Court, Suite 201
Louisville, Kentucky (KY) 40241
502.265.6212
info@moderncraftdb.com